Claims management,
built for Irish
loss assessors.
The only purpose-built SaaS platform for CBI-registered loss assessors in Ireland.
Single-tenant, mobile-ready, and designed around the way your team actually works.
Everything a loss assessor
actually needs.
From first notification to final settlement — Claims OS manages the full lifecycle. Purpose-built for Irish loss assessors, not adapted from generic insurance software.
Value At Risk & Build Calculator
Room-by-room rebuild cost estimator using current Irish construction rates, with branded Excel export and client-ready reports.
Excel Export
Contents Calculator
Itemised contents assessment with category groupings, depreciation handling, and PDF and Excel output for insurer submission.
PDF & Excel
Field Assessor PWA
Offline-capable mobile app for site visits. GPS capture, photo compression, drawing pad, and instant sync to the central claim.
Mobile-First
Single-Tenant Architecture
Your firm gets its own isolated AWS environment. Your data, your platform — completely separate from every other firm.
AWS Hosted
Role-Based Access
Admin, Assessor, Field Assessor and Client roles — each with precisely scoped capabilities across every part of the platform.
RBAC
Claims Analytics Dashboard
Live charts tracking claim volume, pipeline value, assessor workload and settlement timelines — full real-time visibility.
Real-Time
Camera, Voice & Signature
Photo and audio capture with GPS and timestamp. Digital signature pad — all stored directly against the claim record.
Built-In
Drawing Pad & Claim Timer
In-browser floor plan sketching stored against the claim, plus a persistent billable-time stopwatch that survives page reloads.
Built-In
Accounts & VAT Reports
Automated expense-to-invoice reporting and VAT returns formatted to Irish Revenue standards — exportable in one click.
Irish Compliant
From onboarding to
settled claims.
Your firm is up and running in weeks. No lengthy implementations, no consultants needed.
Firm Onboarding
We provision your AWS environment, import existing data, and configure your team roles and firm branding.
Log & Assign Claims
New claims are logged and categorised — fire, flood, storm, escape of water — then assigned to your assessors.
Field Assessment
Field assessors capture photos, signatures and GPS sketches on mobile — everything synced to the claim in real time.
Estimate & Submit
Run the Build or Contents calculator, generate a branded report, and submit directly to the insurer.
Built for the Irish
loss assessment industry.
Designed around the specific regulatory and operational reality of CBI-registered loss assessors — not adapted from UK or US insurance software.
Independent Loss Assessors
Sole practitioners and small firms who need professional-grade tools without enterprise price tags. Replace spreadsheets and paper files with one integrated platform.
- All your claims in one place
- Professional client-facing reports
- Works on any device, including mobile
- No per-user fees for small teams
Multi-Assessor Practices
Growing firms with multiple assessors in the field. Coordinate workloads, track pipeline value, and maintain consistent quality across your whole team.
- Real-time assessor workload dashboard
- Role-based access per team member
- Shared claim history and notes
- Consolidated VAT and billing reporting
IEO Claims OS transformed how we manage our caseload. Everything from field visits to final reports is handled in one place — it’s built the way we actually work. Our assessors are more efficient, our clients love the reports, and we have real-time visibility into our pipeline for the first time.
Director — Murphy O’Sullivan Claim Specialists, Kanturk, Cork
✓ Anchor Client
Beyond Claims OS —
full-stack digital.
IEO is an Irish digital agency with 25+ years of experience across insurance, sports, and recruitment. Claims OS is our flagship product, but we build brilliant digital solutions for all kinds of organisations.
WordPress Development
Fast, scalable, secure websites built from the ground up for your brand.
Custom Industry Apps
Bespoke web and mobile apps built around your specific business logic.
Data & Analytics
Custom dashboards and reporting for sports, insurance, and recruitment data.
Security & Performance
Hardening, optimisation, and cloud deployment for business-critical sites.
Ready to modernise
your claims practice?
Book a live demo of IEO Claims OS. We’ll walk you through the platform using your firm’s own claim types and workflow — no obligation.
We’ll be in touch within one working day. No spam, ever.